AI receptionist · EV charger installers

AI receptionist for EV charger installers: Marmi answers, books and texts, 24 hours a day

Ring Marmi is an AI receptionist built for UK EV charger installers. She answers your business phone in two rings, every hour of the day, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. £79 a month including 300 minutes. You keep your number. Below is a real transcript of Marmi taking a EV charger installer call.

Say “EV charger” when she asks which business to be

What Marmi does for an EV charger installer

A real call: Marmi as “VoltHome EV Installations”

From our script test suite, September 2026. The caller’s lines were played by a scripted tester; every line from Marmi is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.

MarmiVoltHome EV Installations, Marmi speaking — how can I help?
CallerHi, I'm looking to book in for an EV charger installation next week if you've got any availability?
MarmiThanks for calling. What vehicle are you looking to charge?
CallerIt's a blue Ford Focus, registration L B 1 9 X Y Z.
MarmiRight. Is that a tethered or untethered charger you're after?
CallerOh, just the standard installation really — whatever's the normal option you'd recommend.
MarmiThat would be tethered then. Do you have off-street parking — a drive or garage?
CallerYeah, I've got a drive, so that's fine.
MarmiBrilliant. Roughly how old is your fuse board?
CallerI'm not entirely sure, to be honest — probably ten or fifteen years old maybe? Will that be a problem?
MarmiThe team will check that when they come out. What's your postcode?
CallerW D 4 8 H X.
MarmiW D 4, 8 H X — is that right?
CallerYes, that's right.
MarmiAnd the house number and street?
Caller14 Station Road.
MarmiWhat's your name?
CallerGemma Reid.
MarmiWhen would suit you next week?
CallerTomorrow morning would be ideal if you've got anything, otherwise just whatever's your first available slot.
MarmiI can't do tomorrow morning. The first I've got is tomorrow at 09:00 to 10:00 with Ravi for a survey — would that work?
CallerYeah, that works perfectly, thanks. I'll take that slot.
MarmiRight. Is there anything the team should know — parking, a gate code, dogs?
CallerNo, nothing like that — it's all straightforward. You can just park on the drive.
MarmiI'll text the confirmation to the number you're calling from. You're all booked, Ravi will be with you tomorrow at 09:00. Bye for now.

Prices Marmi quotes on the demo line

These are the demo business’s prices. Yours replace them at setup, and Marmi only ever quotes what is on your list.

surveyfree
extra cablequoted at survey
untethered option£50 less
standard install 7kw£949 including a 7kW tethered smart charger, up to 10 metres of cable
consumer unit upgradequoted at survey

Hours on the demo: Monday to Friday 8am to 5:30pm.

Questions EV charger installers ask before signing up

How much does an AI receptionist cost for EV charger installers?

£79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. There is no contract and no per-seat pricing; one price covers every call to your number.

Do EV charger installers have to change their phone number to use Ring Marmi?

No. You keep your number and divert it to Marmi only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Marmi picks up on ring five if you can't.

What does Marmi actually say when someone rings an EV charger installer?

She answers as your business by name, finds out what the caller needs, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.

Does Marmi quote prices for EV charger installers?

Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.

How does Marmi handle emergencies for EV charger installers?

Urgent jobs get the nearest slot today. If nobody is free she says so plainly, puts the caller through to your mobile, and if you can't pick up she takes the details and texts you straight away.

Can I hear Marmi before I sign up?

Yes. Ring the demo line on 07360 266999, say "EV charger" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.

Try her as an EV charger installer, right now

Ring 07360 266999, say “EV charger”, and give her a job. What you hear is what your callers would hear. Then get started: £79 a month, no contract, live within a day.

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