AI receptionist for plumbers: Marmi answers, books and texts, 24 hours a day
Ring Marmi is an AI receptionist built for UK plumbers. She answers your business phone in two rings, every hour of the day, asks the safety question first when it is urgent, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. £79 a month including 300 minutes. You keep your number. Below is a real transcript of Marmi taking a plumber call.
Say “plumber” when she asks which business to be
What Marmi does for a plumber
- Emergency. a leak, a burst pipe, no heating or hot water, a boiler fault, water coming through a ceiling, a drain flooding.
- Book a job. boiler service, tap, toilet, radiator, shower, small repairs.
- Quote visit. new bathroom, new boiler, full heating system, anything that needs a look.
- Questions. your price list only: areas, hours, Gas Safe, payment.
Safety first
Before anything else on an urgent call, Marmi says the safety line for your trade:
- “First thing — can you turn the stopcock off? It's usually under the kitchen sink, turn it clockwise.”
- “Call the National Gas Emergency line on 0800 111 999, open the windows, don't touch any switches. Do that now.”
- “Keep away from it and don't touch the fuse board.”
A real call: Marmi as “Northside Plumbing & Heating”
From our script test suite, September 2026. The caller’s lines were played by a scripted tester; every line from Marmi is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.
Prices Marmi quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Marmi only ever quotes what is on your list.
| commercial day rate | £85 an hour, two hour minimum |
| commercial invoicing | 30 days for account customers |
| commercial out of hours | £125 first hour then £85 |
| boiler service | £89 fixed |
| standard call-out | £65 first hour |
| emergency call-out | £95 for the first hour, then £65 an hour |
Hours on the demo: Monday to Saturday 7am to 7pm, emergencies 24 hours.
Questions plumbers ask before signing up
How much does an AI receptionist cost for plumbers?
£79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. There is no contract and no per-seat pricing; one price covers every call to your number.
Do plumbers have to change their phone number to use Ring Marmi?
No. You keep your number and divert it to Marmi only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Marmi picks up on ring five if you can't.
What does Marmi actually say when someone rings a plumber?
She answers as your business by name, finds out what the caller needs, asks the safety question first if it is urgent, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Marmi quote prices for plumbers?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Marmi handle emergencies for plumbers?
First thing — can you turn the stopcock off? It's usually under the kitchen sink, turn it clockwise.
Can I hear Marmi before I sign up?
Yes. Ring the demo line on 07360 266999, say "plumber" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as a plumber, right now
Ring 07360 266999, say “plumber”, and give her a job. What you hear is what your callers would hear. Then get started: £79 a month, no contract, live within a day.